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With the passage of time, more and more people have come to realize the importance of Oracle 1Z0-1064-26 exam. Therefore, they put high premium on the exams, hoping to win great success in the future career by passing the targeted exams. However, it is not always a piece of cake for them without appropriate learning tools. But all of these can be possible with our 1Z0-1064-26 actual exam training files. The reasons are as follows.
Oracle 1Z0-1064-26 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Field Service and Dispatch | - Field service operations
|
| Service Request Management | - Customer interaction handling
|
| Oracle Fusion Service Overview | - Core Service Architecture
|
| Reporting and Analytics | - Service analytics
|
| Integrations and Extensions | - Integration capabilities
|
| Knowledge Management | - Knowledge articles
|
Oracle Fusion Service 2026 Implementation Professional Sample Questions:
1. Identify two correct options about Application Composer, as the primary web-based tool within Engagement Cloud used to modify standard and custom objects.
A) It allows edits to dashboard pages.
B) It requires proper permissions to use the tools and additional permissions to edit the desired object.
C) In includes a preview option for all standard and custom object pages.
D) It requires the use of a sandbox to modify the fields associated with standard and custom objects.
2. You have been instructed to implement the "My Knowledge" page for your customer's Engagement Cloud site.
Which is the correct first action in configuring "My Knowledge"?
A) Use the task "Manage Service Request knowledge Profile Options", search for the "SVC_ENABLE_KNOWLEDGE_PAGE_EXTERNAL_USERS" profile option, and set "Site" value to "Yes".
B) Use the task "Manage Administrator Profile Values", search for the "Enable My Knowledge Menu for Help Desk" profile option, and activate it.
C) Use the task "manage Administrator Profile Values", search for the "Enable My Knowledge Menu for Service" profile option, and activate it.
D) Use the task "Manage Service Request knowledge Profile Options", search for the "SVC_ENABLE_ARTICLE_CREATION_EDITION" profile option, and set the "SITE" value to "Yes".
E) Use the task "Manage Service Request knowledge Profile Options", search for the "SVC_ENABLE_KNOWLEDGE_IN_SR" profile option, and set "SITE" value to "Yes".
F) Use the task "Manage Administrator Profile Values", search for the "Enable My Knowledge Menu for All Users" profile option, and activate it.
3. Identify three considerations before starting the configuration of assignment rules to service requests.
A) the attributes of service requests to use as criteria for your rule assignments
B) the candidates of service requests to use as criteria for your rule assignments
C) the candidates of queues to use as criteria for your rule assignments
D) the rule sets you want to create and the rules to include in each rule set
E) the attributes of queues to use as criteria for your rule assignments
4. Your Engagement Cloud site has had the knowledge function enabled. Your internal users want to author articles. Unfortunately, they cannot find the option to create new articles.
What option could cause this problem?
A) Users have not been given the "Knowledge Analyst" role.
B) The Base Locale for the articles has not been enabled in the correct language.
C) The User Group selected for authoring articles has been set to 'External".
D) The "Show article snippet in search and recommend" option has not been selected in the task "Manage Administrator Profile Values".
5. What should you do to enable Password Reset in Digital Customer Service (DCS)?
A) Enable the "Password Reset" option in the User Administration component.
B) Obtain the Change Password Link and add it to your DCS page.
C) Instruct users that they can only change their password by chatting with an agent.
D) Add the Password Reset component to your DCS application.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: F | Question # 3 Answer: B,C,D | Question # 4 Answer: A | Question # 5 Answer: B |
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