SAP C-C4C12-1811 test insides dumps : SAP Certified Application Associate - SAP Sales Cloud 1811

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SAP C-C4C12-1811 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:

1. What benefits does SAP Hybris Cloud for Customer provide during the visit planning phase? (2 correct answers)

A) Current service tickets with high priority are integrated
B) Map-based route planning is supported
C) A calendar view contacting visit details is integrated
D) Customer product lists are shown

2. Your customer defines a person who is responsible for checking every SAP Hybris Cloud for Customer upgrade Upgrade notification need to be send via e-mail to this person.
Which of the following steps must you perform in SAP Hybris Cloud for Customer to set this up?

A) Define a new service agent
B) Define the contact person in the Service Control Center
C) Update the contact details in your organization structure
D) Define the contact person in the Administration work center

3. What is the difference between a business user and an employee? (2 correct answers)

A) Business users can be created using the data migration template
B) Business users can be assigned access rights and business roles
C) Employees can be assigned access rights and business roles
D) Employees need to be assigned directly to the organizational structure

4. What activities do you perform in the Administrator work center to enable a new social media channel? (3 correct answers)

A) Create and schedule a social media import run
B) Set up access to your social media account
C) Select the channel type
D) Define the ticket priority with the social media channel provider
E) Select the social media channel service level

5. It is possible to restrict access rights with the following access restrictions. Choose the correct answers.

A) Partly Unrestricted
B) No Access
C) Unrestricted
D) Restricted

Solutions: