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HP HP2-H11 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Selling and Positioning | 25% | - Warranty and support services - Competitive differentiation - Sales process and proposal preparation |
| Market and Customer Needs | 25% | - ROI and TCO advantages - Customer business and technical requirements - Thin client market trends and benefits |
| HP Thin Client Portfolio | 30% | - Operating systems and software options - t-series and multi-seat solutions - Hardware specifications and features |
| Solution Design and Compatibility | 20% | - Security and management features - Server and protocol compatibility - Virtualization infrastructure integration |
HP Selling HP Thin Clients Sample Questions:
Question 1
Which question is appropriate to ask a school district administrator during an elevator pitch of the HP MultiSeat Computing Solution?
A. How do you currently manage the demands of your student community and their need for technology support?
B. What is the biggest challenge that keeps you from being able to deploy PC technology in the classrooms in your district?
C. How interested would you be in a PC solution that could double your student access to computing while staying within your same budget?
D. What solution have you considered in trying to address the challenge of deploying PC technology in your classrooms?
Question 2
Which weaknesses of Wyse thin client management software should you point out in a competitive situation? (Select three.)
A. Wyse does not have an enterprise management tool comparable to HP Client Automation.
B. Wyse Device Manager supports only the push mode of communication with the thin client gateway.
C. Wyse charges for both the Workgroup edition and the Enterprise edition of Wyse Device Manager.
D. Although the Workgroup edition of Wyse Device Manager is provided free of charge, Wyse charges for the Enterprise edition.
E. Wyse does not have a mature and stable management tool, so it relies on third-party management solutions.
F. Wyse Device Manager is a three-tiered solution, which increases the management complexity and adds to network traffic.
Question 3
Which benefits are achieved by application virtualization? (Select two.)
A. better application performance
B. simplified application management
C. increased data and application security
D. decreased server resource utilization
E. lower network utilization
Question 4
Your customer is looking for a client virtualization solution that supports remote access, runs a few shareable applications, and supports primarily basic data entry.
Which HP solution should you recommend?
A. Virtual Desktop Infrastructure (VDI)
B. Consolidated Client Infrastructure (CCI)
C. Server-Based Computing (SBC)
D. Blade Workstation Solutions
Question 5
You are competing against Wyse for a thin client sale and the customer conversation turns to the thin client management software.
Which sales trap questions should you ask? (Select three.)
A. Is Wyse Device Manager offered free of charge with the proposed thin client solution?
B. Is Wyse Device Manager as easy, robust, and scalable as HP Device Manager?
C. Is Wyse Device Manager capable of managing clients anywhere?
D. Does Wyse Device Manager support both the push and pull modes of communication?
E. Does Wyse Device Manager support a stateless mode?
Solutions:
| Question 1 Answer: C | Question 2 Answer: B,D,F | Question 3 Answer: C,D | Question 4 Answer: D | Question 5 Answer: A,B,D |
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