Microsoft MB-340 test insides dumps : Microsoft Dynamics 365 Commerce Functional Consultant

Microsoft MB-340 test insides dumps
  • Exam Code: MB-340
  • Exam Name: Microsoft Dynamics 365 Commerce Functional Consultant
  • Updated: Nov 13, 2026
  • Q & A: 62 Questions and Answers
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Certification Topics of Microsoft MB-340 Exam

  • Configure Dynamics 365 Commerce Headquarters (25-30%)

  • Configure products, prices, discounts, loyalty, and affiliations (25-30%)

  • Manage Point of Sales (POS) in Dynamics 365 Commerce (15-20%)

  • Manage e-commerce (15-20%)

  • Configure and manage Dynamics 365 Commerce call centers (10-15%)

Microsoft Commerce Functional Consultant Exam Certification Details:

Exam NameMicrosoft Certified - Dynamics 365 Commerce Functional Consultant Associate
Duration90 mins
Sample QuestionsMicrosoft Commerce Functional Consultant Sample Questions
Schedule ExamPearson VUE
Number of Questions40-60
Books / TrainingCourse MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant
Exam Price$165 (USD)
Exam CodeMB-340
Passing Score700 / 1000

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-340

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Microsoft MB-340 Exam Syllabus Topics:

SectionObjectives
Topic 1: Manage products and pricing- Product management
  • 1. Assortments management
    • 2. Product setup and categorization
      - Pricing and discounts
      • 1. Discounts and promotions
        • 2. Price groups and trade agreements
          Topic 2: Manage customer and loyalty- Customer management
          • 1. Customer engagement
            • 2. Customer profiles
              - Loyalty programs
              • 1. Rewards and points configuration
                • 2. Loyalty setup
                  Topic 3: Implement and manage e-commerce- E-commerce configuration
                  • 1. Content and catalog management
                    • 2. Online storefront setup
                      - Order processing
                      • 1. Shipping and delivery options
                        • 2. Order fulfillment workflows
                          Topic 4: Configure and manage POS- POS setup
                          • 1. POS permissions and roles
                            • 2. Hardware and device configuration
                              - Operations
                              • 1. Returns and refunds
                                • 2. Sales transactions
                                  Topic 5: Configure Dynamics 365 Commerce environment- Manage Commerce components
                                  • 1. Channel configuration
                                    • 2. Commerce data synchronization
                                      - Set up Commerce headquarters
                                      • 1. Configure organization settings
                                        • 2. Configure system parameters
                                          Topic 6: Manage Commerce channels- Online channel
                                          • 1. Online ordering setup
                                            • 2. E-commerce site configuration
                                              - Retail channels
                                              • 1. Store setup and configuration
                                                • 2. Channel fulfillment setup
                                                  Topic 7: Monitor and troubleshoot Commerce operations- System monitoring
                                                  • 1. Performance monitoring
                                                    • 2. Data synchronization issues
                                                      - Issue resolution
                                                      • 1. Commerce service diagnostics
                                                        • 2. POS troubleshooting

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