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Microsoft MS-203 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Manage Organizational Settings and Resources (30-35%) | |
| Plan and manage organizational settings | - manage Global Address List (GAL) - manage Offline Address Book (OAB) - manage address book policies - manage email address policies - configure organizational sharing - manage add-ins |
| Plan and manage client access | - plan namespaces - configure virtual directories and URLs - configure global Outlook on the Web policies - configure Autodiscover - troubleshoot client access connectivity problems - manage Exchange certificates lifecycle - add and manage DomainKeys Identified Mail (DKIM) signatures to domains |
| Manage recipient resources | - manage archive mailboxes - manage resource mailboxes - manage groups (distribution list, dynamic distribution list, mail-enabled security group, and Microsoft 365 group) by using the Classic or New Exchange admin center - manage mailboxes - manage mailbox permissions - configure mailbox policies - manage shared mailboxes - evaluate license options - Create and manage contacts (Mail contact and Mail user) |
| Manage mobile devices | - configure mobile device mailbox policies - configure mobile authentication methods - configure and manage Outlook mobile - manage mobile device access - configure and manage ActiveSync |
Plan and Manage the Mail Architecture (20-25%) | |
| Plan and configure transport architecture | - plan connectors - create and configure connectors - configure connectors between tenants - configure enhanced filtering for connectors |
| Manage mail flow | - manage transport rules - manage accepted and remote domains - manage hybrid mail flow |
| Troubleshoot mail flow | - validate inbound and outbound mail flow - trace a message by using the Classic or New Exchange admin center - analyze a message trace - analyze message headers - analyze Non-Deliverable Reports (NDRs) - investigate transport logs - monitor Mail Flow - troubleshoot by using the Microsoft Remote Connectivity Analyzer - troubleshoot by using the Microsoft Support and Recovery Assistant |
Plan and Implement a Hybrid Configuration and Migration (20-25%) | |
| Plan and implement a hybrid environment | - evaluate and configure hybrid free/busy access - decide between Exchange Classic Hybrid and Exchange Modern Hybrid - manage the Edge server role - configure Organization Configuration Transfer (OCT) - plan and configure the environment by using the Hybrid Configuration Wizard (HCW) - deploy the Exchange Hybrid Agent |
| Plan and implement migration | - evaluate migration methods, including cutover, staged, PST Imports, IMAP, Google Workspace (formerly G-Suite), batch migration by using the Exchange admin center - configure migration endpoints in Microsoft 365, including tenant-to-tenant - manage mailbox migration request batches by using the Classic or New Exchange admin center - migrating from non-Microsoft messaging systems - troubleshoot mailbox migration |
| Manage public folders | - move content between public folder mailboxes - create additional public folder mailboxes - implement public folder Top Level Hierarchy (TLH) - implement mail-enabled public folders - plan and configure public folders - manage hold and discovery for public folders - plan a public folder migration to Microsoft 365 |
Secure the Messaging Environment (20-25%) | |
| Manage role-based permissions | - manage role groups - assign user accounts to admin roles - manage user roles - manage a delegated Role-based Access Control (RBAC) setup - plan RBAC roles for eDiscovery |
| Manage message hygiene using Exchange Online and Microsoft Defender for Office 365 | - plan for message hygiene - configure and manage Anti-spam settings - configure and manage Anti-malware policies - monitor and review quarantined items - plan and configure Spam Confidence Levels (SCL) -configure and manage Safe attachments -configure and manage Safe links - configure and manage Anti-phishing - manage spam and malicious email user submissions |
| Manage compliance | - configure Exchange retention and retention policies - configure Exchange data loss prevention policies - configure Office 365 Labels, Retention and DLP policies - configure and analyze audit logs - manage journal rules - manage content search - manage eDiscovery cases |
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-203
Prerequisites for Taking Microsoft MS-203 Certification Exam
There are no strict requirements for taking MS-203. Nonetheless, you need a certain level of experience and proficiency in relevant skills to succeed in the official exam. Before attempting MS-203, ensure that you have a basic-level understanding of data models, user interface, and processes. You should also have in-depth knowledge of the capabilities, limitations, and applications of available modern messaging management tools.
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