Microsoft NAV 2009 Service Management - MB7-848

Microsoft MB7-848 test insides dumps
  • Exam Code: MB7-848
  • Exam Name: NAV 2009 Service Management
  • Updated: Sep 11, 2026
  • Q & A: 50 Questions and Answers
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Microsoft MB7-848 Exam Syllabus Topics:
SectionObjectives
Topic 1: Resource and Skill Management- Resource planning
  • 1. Assign skill codes to resources
  • 2. Assign skill codes to service items
Topic 2: Service Orders and Quotes- Service quotes
  • 1. Manage service order lifecycle
  • 2. Convert service quotes to service orders
Topic 3: Service Item Management- Service items
  • 1. Manage service item locations and storage
  • 2. Create service items from sales processes
  • 3. Create and maintain service item records
Topic 4: Service Contracts and Pricing- Contracts and warranties
  • 1. Service contract discounts
  • 2. Warranty discounts
  • 3. Service pricing and costing
Topic 5: Repair and Service Processing- Repair workflow
  • 1. Spare parts and partial service processing
  • 2. Service order status handling
  • 3. Repair status management

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