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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
| Data Management and Quality | 15% | - Data import and export
|
| Solution Design and Implementation | 20% | - Deployment and change management
|
| Nonprofit Success Pack Overview and Architecture | 15% | - NPSP settings and configuration framework
|
| Fundraising and Donation Management | 22% | - Donation and payment processing
|
| Program and Service Delivery | 18% | - Case management and client services
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
A nonprofit organization wants a cost-effective solution to generate and send donation acknowledgements automatically to donors via email. Which Salesforce solution should the consultant recommend?
- A. Commerce Cloud
- B. Marketing Cloud
- C. Pardot
- D. Nonprofit Success Pack
Correct Answer: D 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
A case manager wants to assign a group of services to a client.
What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?
- A. A Program with Goals and Action Item Templates
- B. A new Case Plan
- C. A Program with Action Item Templates
- D. A Program with Goals
Correct Answer: A 🗳️
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A nonprofit wants a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the "General Fund' GAU. The nonprofit wants to add filters so only the gifts connected to the 'Annual Campaign' are shown.
Which report should the consultant implement?
- A. GAU Allocations with Opportunity report type and filter on the Opportunity object for the Primary Campaign Source = 'Annual Campaign' and filter on the GAU Allocation object for General Accounting Unit = 'General Fund'
- B. Opportunity report type with cross filter for Opportunities with GAU Allocations with filter on the cross filter for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund'
- C. Opportunity report type with cross filter for Opportunities with GAU Allocations and filter on Opportunity object for the Primary Campaign Source = 'Annual Campaign' and on the GAU Allocations object for General Accounting Unit 'General Fund'
- D. GAU Allocations with Opportunity report type and filter on the GAU Allocation object for Campaign = 'Annual Campaign" and General Accounting Unit = 'General Fund'
Correct Answer: A 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe.
Which two storage considerations should the consultant take into account before recommending an email platform?
Choose 2 answers
- A. Subscribers must be synced as Leads and Campaign Members In NPSP.
- B. Email subscribers' activities can be retained for a certain length of time.
- C. Unsubscribed Leads should be deleted from Salesforce immediately.
- D. Campaign Member records use less storage space than custom object records.
Correct Answer: B,D 🗳️
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Which two scenarios should be included in a Salesforce-recommended V2MOM?
- A. Objectives
- B. Milestones
- C. Metrics
- D. Virtues
- E. Vision
Correct Answer: C,E 🗳️
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