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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which definition most accurately describes the Operations Bridge IT process improvement known as "Team"?

A) co-operative working across diverse customer IT management groups
B) understanding the relationship between customer IT management personas
C) HP Sales and Pre-Sales working together to close a deal
D) enhancing the HP sales and customer IT management relationship

2. What is the HP approach to model-driven or model-based operations for the HP BSM solution?

A) an operational service desk system with automated ticket generation
B) a dynamic service model that maps dependencies and relationships in real time
C) modeling prioritized event calculations by their level of priority
D) modeling virtualized environments prior to rolling them out into production

3. With which persona should a salesperson discuss HP Operations Analytics relating to the "no way to incorporate historical data for trend comparison and predictive insight" pain point?

A) director of applications monitoring
B) director of performance testing
C) director of operations
D) director of mobile applications

4. Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)

A) HVP of applications
B) database administrator
C) LOB manager for application support
D) QA test director
E) security analyst
F) Windows administration manager

5. With which persona should a salesperson discuss HP Operations Bridge relating to "centralizing operations monitoring around a common tool set"?

A) director of applications monitoring
B) director of performance testing
C) director of operations
D) director of mobile applications

Solutions: