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HP HP2-N49 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Software and IT Management Portfolio | - Integration with enterprise IT environments
|
| Topic 2: HP Business Service Management Solutions Overview | - HP Business Service Management (BSM) value proposition
|
| Topic 3: Sales and Customer Engagement Skills | - Competitive positioning
|
HP Selling HP Business Service Management Solutions Sample Questions:
Question 1
With which persona should a salesperson discuss HP Operations Analytics relating to the "no way to incorporate historical data for trend comparison and predictive insight" pain point?
A. director of applications monitoring
B. director of performance testing
C. director of operations
D. director of mobile applications
Question 2
With which persona should a salesperson discuss HP Operations Bridge relating to "the lack of a proactive problem and change management process to avoid repeated incidents" pain point?
A. director of operations
B. director of service management
C. director of distributed systems
D. director of mobile applications
Question 3
Which components should a salesperson include when comprising a solid value proposition for a customer to invest in HP BSM?
A. Connecting an IT pain point with a BSM solution tool and scheduling a demonstration.
B. Connecting an IT management process with a business objective and a measureable benefit.
C. Illustrating similar customer success cases and determining which best matches the customer's priority need.
D. Evaluating the customer's budget for a BSM solution and providing a measureable benefit.
Question 4
Which Infrastructure Management tool uses topology and metrics information to help provide capacity management of virtualized infrastructures?
A. Network Automation
B. Site Scope
C. Service Health Reporter
D. Virtual Performance Viewer
Question 5
According to an independent study by Gartner Research relating to the market drivers for an Operations Bridge solution, what percentage of the IT budget will most organizations typically spend on operating costs for their data center?
A. Less than 15 percent
B. Approximately 50 percent
C. Approximately 25 percent
D. Approximately 75 percent
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: B |
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