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HP HP5-B04D Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Selling and Value Proposition | 20% | - Customer Needs Assessment - Competitive Differentiation |
| Topic 2: HP Personal Systems Hardware | 35% | - Workstations and Thin Clients - Mobility and Connectivity Features - Commercial Notebooks and Desktops |
| Topic 3: HP Printing Portfolio Overview | 35% | - OfficeJet and InkJet Solutions - Print Security and Management Tools - HP LaserJet and PageWide Technology |
| Topic 4: Solutions and Services | 10% | - Basic Service Offerings - Supplies and Accessories |
HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
1. Your customer needs personal computing devices for complex analysis of company data. Which solution would you recommend?
A) HP EliteBook
B) HP EIitePad
C) HP EliteDesk
D) HP Business Desktop
2. How does PIN authentication printing reduce the security risk associated when printing in an open office?
A) Employees may otherwise expose company data by leaving printouts uncollected.
B) Malicious users could guess the PIN number and retrieve confidential documents.
C) With an encrypted hard drive, there is no need for PIN Printing.
D) Prevents malicious users from changing the device settings from an unsecured control panel.
3. What did 87% of CEOs highlight as the biggest IT concern associated with commercial mobility?
A) software costs
B) back end and architecture changes
C) IT training
D) data security
4. Your customer will be installing 30 Z620 workstations in a large room. Their current installation is so noisy that the users are complaining they cannot work effectively.
How would you describe the approximate noise level these 30 workstations will make if they are all operating their SATA drives?
A) About the noise level of a jackhammer, more than 100db
B) About the noise level of normal conversation, 40-60 db
C) About the noise level of traffic on a busy road. 80-90 db
D) About the noise level of a calm room, like a library, 20-30 db
5. What does a profound transformation in the workplace mean to the customer?
A) They need low-priced products.
B) They are looking for notebooks that are thin and light
C) They need greater battery life.
D) They have an increased expectation for productivity and style
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: A |
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