2021 Valid Advanced-Administrator Exam Updates - 2021 Study Guide
Advanced-Administrator Certification - The Ultimate Guide [Updated 2021]
How much Advanced-Administrator Exam Cost
The price of the Salesforce Advanced-Administrator exam is $200 USD.
Certification Path
Salesforce Administrator Certification is a prerequiste for this exam.
NEW QUESTION 13
How can we make sure that users are using a uniformed set of tagging when using Contents. Choose 3
- A. Use Prepopulated tagging
- B. Create a picklist
- C. Enable restricted tagging
- D. Make sure to set specific taggings with the contributors
Answer: A,C,D
NEW QUESTION 14
The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day. Which type of report should be used in the dashboard component?
- A. Standard case life cycle report where unit equals business hours
- B. Report based on custom report type using cases and business hours
- C. Report based on a reporting snapshot that runs daily at 5:00 p.m.
- D. Custom summary report where unit equals business hours
Answer: C
NEW QUESTION 15
SFB Industries would like to see Opportunity Cases & Account information on one report. How can this be achieved inside of Salesforce?
- A. Create a custom report type with Accounts, Cases & Opportunities
- B. Use the standard report type for Accounts, Cases & Opportunities
- C. Create a Matrix Report
- D. Create a Joined Report
Answer: D
NEW QUESTION 16
What are some of the limitations of Service Entitlements?
Select 3
- A. Up to 1,000 entitlement processes can be created with up to 10 milestones each.
- B. Up to 100 entitlement processes can be created with up to 10 milestones each
- C. Entitlement processes do not apply to cases created via web-to-case or email-to-case unless you create some custom code to add them.
- D. Once activated and applied to a case, milestone actions cannot be updated or deleted.
Answer: A,C,D
NEW QUESTION 17
An administrator wants to allow users who are creating leads to have access to the Find Duplicates button.
What lead object-level permission will the administrator need to provide these users?
- A. Merge
- B. View All
- C. Read and Edit
- D. Delete
Answer: B
NEW QUESTION 18
In a two-step approval process where the first step is a hiring manager and second is the appropriate director, which of the following relationship types would a system administrator use to establish a relationship between the two approvers?
- A. Hierarchical relationship
- B. Look up relationship
- C. Master detail relationship
- D. Sibling relationship
Answer: A
NEW QUESTION 19
Universal Containers wants to use Salesforce as part of their recruiting process. They need to track applicants and positions. Applicants should be able to apply for multiple positions. There should be a field on both the position and applicant records that sums the number of applications for each candidate.
How should an administrator define an application object to meet these requirements?
- A. Create lookup fields on the application object to both the position and applicant.
- B. Create a master-detail field on both the position and applicant to the application.
- C. Create master-detail fields on the application object to both the position and applicant.
- D. Create a lookup field on both the position and applicant to the application.
Answer: B
NEW QUESTION 20
What are the similarities of customizable and collaborative forecasting? Choose two answers.
- A. Submit Forecast
- B. Territory management
- C. Quotas
- D. Monthly and Quarterly Forecasts
Answer: C,D
NEW QUESTION 21
A sales manager cannot view a contact owned by a salesperson. The person is below the sales manager in the role hierarchy.
Why is the sales manager unable to view the contact?
- A. The contact is NOT linked to an account
- B. Contact sharing settings are Private
- C. Contact sharing settings have Grant Access Using Hierarchies unchecked
- D. The contact has NOT been manually shared with the manager
Answer: B
NEW QUESTION 22
Which of the following are some of the capabilities of a Live Agent?
- A. Pre-Chat Forms and Post-Chat Pages
- B. All of the above
- C. Live Agent Chat Queues
- D. Knowledge chatlet and the Articles tool
- E. Skills
Answer: B
NEW QUESTION 23
What are the types of Pricebook ? Choose 2
- A. List Price
- B. Master Price
- C. Standard
- D. Discount
Answer: A,C
NEW QUESTION 24
What access can users have to Accounts and Opportunities when territory management is enabled?
- A. Transfer and Delete opportunities regardless of the owner of the record
- B. Edit, Transfer and Delete Opportunity records regardless of the record of the owner.
- C. View Account records regardless of the account record owner.
- D. Edit Opportunity records regardless of the account owner
Answer: C
NEW QUESTION 25
Universal Containers wants to track expense reports and expense line Items. Values from expense line item records need to be aggregated and displayed on the expense record. What type of relationship should an administrator use to ensure that expense line items can be aggregated?
- A. Lookup
- B. Hierarchical
- C. Roll-up summary
- D. Master-Detail
Answer: D
NEW QUESTION 26
A sales manager would like a report of accounts with no closed/won opportunities in the last year. How can this requirement be met?
- A. Create a custom report type for Accounts without Opportunities
- B. Create a summary report using the Accounts report type with a formula field for opportunity count
- C. Create a tabular report using the Account report type and add a cross filter using Opportunities
- D. Create a Joined report using the Accounts report type and the Opportunities report types
Answer: C
NEW QUESTION 27
Which three features are supported in delegated administration?
- A. Create and edit users
- B. Unlock non-Communities users
- C. Set org-wide sharing defaults
- D. Manage custom objects
- E. Unlock Communities users
Answer: A,B,D
NEW QUESTION 28
Your organization sells a product that requires your customers to pay all at once but receive the product in increments. What should be your first step in setting up Product schedules?
- A. Set up default Quantity schedules for Products.
- B. Set up default Revenue schedules for Products.
- C. Enable creation of Revenue Schedules.
- D. Enable creation of Quantity Schedules.
Answer: D
NEW QUESTION 29
The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day.
Which type of report should be used in the dashboard component?
- A. Standard case lifecycle report where unit equals business hours
- B. Report based on custom report type using cases and business hours
- C. Report based on a reporting snapshot that runs daily at 5:00 p.m.
- D. Custom summary report where unit equals business hours
Answer: C
NEW QUESTION 30
Sales Rep Phil Smith has an opportunity for 55,000 in the Commit stage. Which aggregates on Phil'sforecast willinclude this amount? Choose three answers.* (1 Point)
- A. Closed
- B. Best Case
- C. Pipeline
- D. Commit
Answer: B,C,D
NEW QUESTION 31
To set up entitlement management, including milestones, entitlement processes, and entitlements templates, which permission needs to be enabled? Choose 2 answers
- A. Manage Entitlements
- B. Customize Entitlements
- C. Customize Applications
- D. Manage Milestones
Answer: C,D
NEW QUESTION 32
A system administrator wants to change the field type from a lookup field to a master-detail field. What must the system administrator check in order for the change To be implemented successfully? * (1 Point)
- A. Make sure that all lookup fields in all records contain a value
- B. Make sure that the lookup field has a related record
- C. Make sure that the lookup value is set to Required
Answer: A
NEW QUESTION 33
A sales manager cannot vim a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy.
Why is the sales manager unable to view the contact?
- A. Contact sharing settings ace Private.
- B. Contact sharing settings have Grant Access Using Hierarchies unchecked.
- C. The contact has MOT been manually shared with the manager.
- D. The contact is NOT linked to an account.
Answer: D
NEW QUESTION 34
In Collaborative Forecasting, what can Sales users see in the Forecast tab.. Choose 2
- A. Forecast amount of different categories
- B. Forecast amount of different opportunities
- C. The Opportunities that make up the forecast
- D. Forecast amount of other users
Answer: B,C
NEW QUESTION 35
A user has asked the Administrator at SFB Industries if they should have access to the salary field on the user object they should not. The Administrator has checked their profile and they do not have access to this field on field level security. Where else should they check?
- A. Permission Sets
- B. Org--wide defaults
- C. Profile Object settings
- D. Sharing Rules
Answer: A
NEW QUESTION 36
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