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IBM Assessment: IBM Sterling Order Management V9.1 Deployment Sample Questions:

1. The IBM Sterling Selling and Fulfillment Suite is to be deployed on WebSphere Application Server in a non-production environment. It will be using the database connection parameters defined in the application property files. What needs to be changed to establish a database connection?

A) customer overrides properties
B) JDBC properties
C) servers properties
D) JVM arguments

2. A customer pays for an order for $100 with $50 being charged to a credit card and the remaining paid by cash. Later a refund of $60 has to be issued to the customer. The payment type configurations are setup as shown below.

IBM 000-219 : Practice Test

IBM 000-219 : Practice Test
How would the refunds be issued by the IBM Sterling Selling and Fulfillment Suite?

A) $50 will be refunded to the customer credit card and $10 will be refunded as cash.
B) $60 dollars will be refunded to the customer credit card.
C) $50 will be refunded to the customer as cash and $10 will be refunded to the customer credit card.
D) $50 will be refunded to the customer credit card and $10 will be refunded through check.

3. A retailer wishes to issue refunds to a certain class of customers returning items to their stores through a specific payment type, for example check. Which configurations will accomplish this?

A) Navigate to Applications Manager > Applications > Reverse Logistics > Cross Application > Financials > Payment Rule, and set the refund payment method as Check.
B) Navigate to Applications Manager > Applications > Reverse Logistics > Cross Application > Financials > Payment Types and create a Check Payment Type.
C) Navigate to Applications Manager > Applications > Reverse Logistics > Cross Application > Customer > Customer Definition and set the refund payment method for the created customer as Check.
D) Navigate to Applications Manager > Applications > Reverse Logistics > Cross Application > Customer > Customer Rules and set the refund payment method for the customer classification as Check.

4. Which two statements are true in determining the work order type, either Provided Service (PS) or Delivery Service (DS) Work Order?

A) A work order is considered to be a PS work order if there is at least one PS line present.
B) A work order is considered to be a DS work order if services are completed at the ship node.
C) A work order is considered to be a DS work order if all the lines present are DS lines.
D) A work order is considered to be a PS work order if services are completed at the ship node.
E) A work order is considered to be a DS work order if there is at least one DS line present.
F) A work order is considered to be a PS work order if all the lines present are PS lines.

5. An organization is implementing the IBM Sterling Order Management application to manage and fulfill special orders from store kiosks. The technology office wants to use Oracle RAC for a high performance, highly available solution for the database. Which statement is true about the capabilities of IBM Sterling Order Management?

A) While using Oracle RAC, IBM Sterling Order Management has been certified and tested for high performance only in a 2-node Oracle RAC configuration.
B) The technology office does not need to make this decision; a better solution for high availability is to deploy IBM Sterling Order Management in a multi-schema mode.
C) IBM Sterling Order Management can connect to only one instance and since Oracle RAC involves multiple database instances, it cannot be used.
D) IBM Sterling Order Management is independent of the database deployment, and can be installed with any configuration of Oracle RAC.

Solutions: