Oracle B2C Service Integration and Development 2021 Implementation Essentials - 1Z0-1034-21

Oracle 1Z0-1034-21 test insides dumps
  • Exam Code: 1Z0-1034-21
  • Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials
  • Updated: Sep 08, 2026
  • Q & A: 56 Questions and Answers
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Oracle 1Z0-1034-21 Exam Syllabus Topics:
SectionObjectives
B2C Service Architecture and Fundamentals- Oracle B2C Service (Service Cloud) architecture overview
  • 1. Agent Desktop and administrative interfaces
    • 2. Core components and data model
      Security and Access Control- Authentication and authorization
      • 1. SSO and identity integration concepts
        • 2. Roles and profiles
          Data Management and Customization- Data objects and schema customization
          • 1. Custom objects and fields
            • 2. Data relationships and constraints
              - Business rules and automation
              • 1. Workflows and business rules engine
                • 2. Scripts and server-side logic
                  Integration Concepts- Integration approaches
                  • 1. REST and SOAP web services
                    • 2. Outbound messaging and event-driven integration
                      • 3. Middleware and third-party integration patterns
                        Development and Scripting- B2C Service scripting and APIs
                        • 1. RightNow Object Query Language (ROQL)
                          • 2. Client-side and server-side extensions
                            • 3. Connect PHP / APIs usage concepts
                              Deployment and Troubleshooting- Configuration lifecycle management
                              • 1. Migration between environments
                                • 2. Diagnostics and logging
                                  Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

                                  Question 1

                                  What two benefits are gained by using Message Bases to control page content in Customer Portal?

                                  A. less configuration
                                  B. quicker site copies to different interfaces
                                  C. quicker initial page setup
                                  D. Automatic Language Translation!
                                  E. one point of change for page content changes


                                  Question 2

                                  A developer wants to see the SimpleSearch widget only under the answers folder pages. Which is the correct code to implement it in the standard template?
                                  A)

                                  B)

                                  C)

                                  D)

                                  E)

                                  A. Option C
                                  B. Option E
                                  C. Option B
                                  D. Option A
                                  E. Option D


                                  Question 3

                                  Which is the correct syntax to place a message base <otstom_msg_xnput_label) in a form inputwidget in the Oracle B2C Service customer portal?

                                  A. <rn:widget pafch="input/FormInpuf input_label="|rn:mag: CD3TOM_MSG__INPOT_IiABEL#" />
                                  B. <rn:widget path="input/PormInput" label_input="%rnimag: OT3TOM_M3G_rNPTJT_LABEL%" />
                                  C. <ra:wiciget path="input/TextInput" label_input="#rn:mag: CU3TOM_M3G_INPDT_LABEL#" />
                                  D. <m:widget path="input/TextXnput [VD1] " input_label="%rn:ni3g: CUSTOM_MSG_INPUT_IiABEL%" />


                                  Question 4

                                  You areimplementing the Syndicated ProactiveChat widget on an external page.
                                  Custom JavaScript is used to display the widget's chat request dialog box based on custom logic not provided by the widget. How can you disable the ability for the widget's chat requestdialog box to display automatically?

                                  A. Set the timeout attribute to null and callthe global offerchat () method.
                                  B. Set the seconds attribute to o and fire the moffersyndicatedchat event, passing in the ID of the widget's Instance object as an argument.
                                  C. Set the timeout attribute to o and call the offerchato method on the widget's instance object to open the widget's chat request dialog box.
                                  D. Set the seconds attribute to o and call the offerchat o method on the widget's instance object to open the widget's chat request dialog box.


                                  Question 5

                                  In the logic. j3 file of a custom widget, a developer needs to make an AJAX request to a function "fetchData" of custom controller "cuatcontroi" and fetch data in JSON format. The developer has to pass value "25" as the searchtem parameter to fetch this specific record. Which is the correct script to implement this?
                                  A)

                                  B)

                                  C)

                                  D)

                                  A. Option C
                                  B. Option B
                                  C. Option A
                                  D. Option D


                                  Solutions:

                                  Question 1
                                  Answer: B,D
                                  Question 2
                                  Answer: B
                                  Question 3
                                  Answer: A
                                  Question 4
                                  Answer: B
                                  Question 5
                                  Answer: B

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