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HP HP2-H69 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security, Support and Services | 10% | - Security and data protection in DaaS - Support models and service level agreements |
| Customer Needs and Value Proposition | 25% | - Identifying customer pain points and opportunities - Articulating financial and operational value |
| DaaS Market and HP Positioning | 20% | - HP's DaaS portfolio and competitive differentiation - Market trends and drivers for DaaS adoption |
| HP DaaS Solution Overview | 25% | - Service plans, options and configuration - Core features and benefits of HP DaaS |
| Commercial and Operational Aspects | 20% | - Pricing, financing and contract structures - Device lifecycle management and logistics |
HP Selling HP Device as a Service 2018 Sample Questions:
1. What are the correct pillars of the HP DaaS value proposition for customers? (Select three.)
A) device support, anytime and anywhere
B) the right devices for the job
C) flexibility for business
D) one-stop shop
E) built for business
F) management with insight
2. Used as a modern service model for commercial organizations, what does HP Device as a Service deliver?
(Select three.)
A) cost predictability
B) a more mobile workforce
C) improved productivity
D) IT performance and agility
E) improved profitability
F) better revenue streams
3. HP DaaS offers customers a range of commercial devices. Which two features are key device differentiators for HP DaaS? (Select two.)
A) automatic Windows 10 updates
B) Accidental Damage Protection
C) innovative designs
D) HP Elite device security solutions
E) spill-resistant keyboards
4. Which type of customer IT environment is ideal for the Standard plan?
A) one with HP devices that is looking for an automatic parts replacement service
B) one that is self-managed, but with a desire for some device health analytic insights
C) one with limited internal IT resources that is ready to outsource to a full device management service
D) one that has low IT bandwidth to manage security updates across a multi-OS device environment
Solutions:
| Question # 1 Answer: A,D,E | Question # 2 Answer: A,B,C | Question # 3 Answer: A,D | Question # 4 Answer: A |
