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HP HP2-I17 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Needs and Sales Scenarios | 15% | - Solution-based selling
|
| Managed Print Services and Solutions | 15% | - Enterprise print management
|
| Print Security | 10% | - Device and document security
|
| Competitive Positioning | 15% | - HP value differentiation
|
| HP Printing Portfolio Overview | 20% | - Printer categories and segmentation
|
| HP Printing Technologies | 25% | - Core printing technologies
|
HP Selling HP Printing Hardware 2020 Sample Questions:
1. The IT director at a growing international law firm tells you that the firm doesn't currently have a print security policy, even though they recently recovered from a cyberattack. The director says that the IT department focuses on infrastructure availability, not security. What should you recommend for this customer?
A) HP Print Security Services
B) HP Device as-a-Service
C) HP Fleet Aware support
D) HP Managed devices with HP FutureSmart firmware
2. You are meeting with the office manager at an SMB that Is a potential new customer. The office manager tells you that the company currently uses laser printers, but they are looking for an easy-to-use printer for employees who do very little graphic-intensive printing. How should you position an HP solution for this customer?
A) HP ScanJet Pro offers capabilities similar to or better than laser printers but at a lower cost.
B) HP LaserJet Enterprise is simple to use and Integrates easily with existing printers that your employees already use.
C) HP LaserJet Pro consumes low amounts of energy to help the company save on utility bills.
D) HP PageWide Pro is an intuitive printer that can be used without help or additional training.
3. HP JetAdvantage is a cloud-based print analytics platform that trees up time and maximizes resources. Which additional business (unction does it provide?
A) It helps customers understand the risk of overspending when the cost per page increases by a targeted percentage.
B) It enables customers to track pages and costs by user, application, location, color, and duplex.
C) It encourages customers to trade in their non-supported and non-HP devices for more cost-effective HP devices.
D) It monitors deterioration of printers and proactivety schedules maintenance visits.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: B |
