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HP HP2-I17 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Printing Portfolio Overview | 20% | - Printer categories and segmentation
|
| Managed Print Services and Solutions | 15% | - Enterprise print management
|
| Competitive Positioning | 15% | - HP value differentiation
|
| HP Printing Technologies | 25% | - Core printing technologies
|
| Customer Needs and Sales Scenarios | 15% | - Solution-based selling
|
| Print Security | 10% | - Device and document security
|
HP Selling HP Printing Hardware 2020 Sample Questions:
The IT director at a growing international law firm tells you that the firm doesn't currently have a print security policy, even though they recently recovered from a cyberattack. The director says that the IT department focuses on infrastructure availability, not security. What should you recommend for this customer?
- A. HP Print Security Services
- B. HP Device as-a-Service
- C. HP Fleet Aware support
- D. HP Managed devices with HP FutureSmart firmware
Correct Answer: D 🗳️
You are meeting with the office manager at an SMB that Is a potential new customer. The office manager tells you that the company currently uses laser printers, but they are looking for an easy-to-use printer for employees who do very little graphic-intensive printing. How should you position an HP solution for this customer?
- A. HP ScanJet Pro offers capabilities similar to or better than laser printers but at a lower cost.
- B. HP LaserJet Enterprise is simple to use and Integrates easily with existing printers that your employees already use.
- C. HP LaserJet Pro consumes low amounts of energy to help the company save on utility bills.
- D. HP PageWide Pro is an intuitive printer that can be used without help or additional training.
Correct Answer: D 🗳️
HP JetAdvantage is a cloud-based print analytics platform that trees up time and maximizes resources. Which additional business (unction does it provide?
- A. It helps customers understand the risk of overspending when the cost per page increases by a targeted percentage.
- B. It enables customers to track pages and costs by user, application, location, color, and duplex.
- C. It encourages customers to trade in their non-supported and non-HP devices for more cost-effective HP devices.
- D. It monitors deterioration of printers and proactivety schedules maintenance visits.
Correct Answer: B 🗳️
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