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Salesforce Certified Omnistudio Consultant Sample Questions:

1. In which two cases should an integration procedure be used as a data source for FlexCards and OmniScripts, Choose 2 answers

A) To retrieve multiple data sources in a single response
B) To minimize the number of elements to be configured
C) To achieve elastic scaling
D) To separate the user interface from changes in thedata sources

2. A business has the following requirements:
* To display cases for an account
* The user should see all of the cases on the canvas
* The user should be able to create a new case from the canvas
The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?

A) New Card State
B) Edit Mode State
C) Blank Card State
D) Active Card State

3. A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.
Which OmniStudio tools should the consultant recommend to meet these requirements?

A) Specific FlexCards with Actions for each type of Contact
B) Single FlexCard with an Action to invoke an OmniScript
C) Multiple OmniStudio Actions that invoke separate OmniScripts
D) Single OmniStudio Action that invokes separate Omniscripts

4. When designing OmniStudio solutions, what are two reasons that explain why Integration Procedures are recommended as the first choice of data sources for FlexCards and OmniScripts?
Choose 2 answers

A) They enable better usability in digital interactions.
B) They future-proof your front-end design.
C) They can retrieve Salesforce data from multiple objects faster.
D) They combine multiple actions into a single server call.

5. A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.
Which three input elements can the consultant recommend to improve usability and to provide validation?
Choose 3 answers

A) Text Area
B) Headline
C) Range
D) Radio Group
E) Email

Solutions: