HP HP5-H10D test insides dumps : Delta -Selling HP PPS ServiceOne Services

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HP HP5-H10D Exam Syllabus Topics:

HP Delta -Selling HP PPS ServiceOne Services Sample Questions:

1. What percentage of savings does HP Care Pack Services bring to customers compared to single
out-of-warranty repairs?

A) 24%
B) 14%
C) 34%
D) 44%

2. How should you counter the following objection?
"I can repair my devices myself."

A) HP standard warranty offers limited support for a short time period.
B) HP Services ensure that your equipment stays up and running.
C) HP Services allow you to choose from various options that best suit your needs.
D) HP Services give you predictability and greater control of TCO.

3. Which HP Care Pack Service response is sold most often?

A) Next-business-day, onsite
B) Onsite services
C) Defective media retention
D) Offsite services

4. Which HP Care Pack Services option is considered a Risk Mitigation service?

A) Asset Tagging
B) PC Tracking and Recovery
C) Printer and Accessory Installation
D) Offsite Repairs

5. Which service corresponds to the following discovery question: "Have you lost productivity due to delayed
hardware repair?"

A) Travel Services
B) HP Care Pack Services (next business day or same day)
C) Accidental Damage Protection
D) Maintenance Kit replacement for printers

Solutions: