Salesforce Certified Nonprofit Success Pack Consultant - NP-Con-101

Salesforce NP-Con-101 test insides dumps
  • Exam Code: NP-Con-101
  • Exam Name: Salesforce Certified Nonprofit Success Pack Consultant
  • Updated: Aug 23, 2026
  • Q & A: 269 Questions and Answers
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Salesforce NP-Con-101 Exam Syllabus Topics:
SectionWeightObjectives
Program and Service Delivery18%- Case management and client services
  • 1. Service delivery tracking
  • 2. Nonprofit Cloud Case Management integration
- Program Management Module (PMM)
  • 1. Programs, engagements, and services
  • 2. Participant tracking and outcomes
Fundraising and Donation Management22%- Donation and payment processing
  • 1. Payment gateway integration
  • 2. Soft credits and matching gifts
  • 3. One-time and recurring donations
- Gift management and acknowledgement
  • 1. Receipting and acknowledgement processes
  • 2. Donation lifecycle tracking
Reporting and Analytics5%- NPSP-specific reports and dashboards
  • 1. LYBUNT, SYBUNT, and giving reports
  • 2. Household and donor analytics
Data Management and Quality15%- Data import and export
  • 1. Bulk data operations
  • 2. NPSP Data Import Tool vs Data Loader
- Duplicate management and data cleaning
  • 1. Matching rules and deduplication
  • 2. Data validation and governance
Nonprofit Success Pack Overview and Architecture15%- NPSP settings and configuration framework
  • 1. Package configuration options
  • 2. Global settings and customizations
- NPSP core components and data model
  • 1. Contact relationships and affiliations
  • 2. Household and account models
  • 3. NPSP object structure and relationships
Solution Design and Implementation20%- Deployment and change management
  • 1. Testing and deployment strategies
  • 2. Governance and maintenance best practices
- Requirements gathering and solution design
  • 1. Declarative vs custom development
  • 2. Aligning NPSP features with nonprofit needs
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit organization wants a cost-effective solution to generate and send donation acknowledgements automatically to donors via email. Which Salesforce solution should the consultant recommend?

A) Commerce Cloud
B) Marketing Cloud
C) Pardot
D) Nonprofit Success Pack


2. A case manager wants to assign a group of services to a client.
What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?

A) A Program with Goals and Action Item Templates
B) A new Case Plan
C) A Program with Action Item Templates
D) A Program with Goals


3. A nonprofit wants a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the "General Fund' GAU. The nonprofit wants to add filters so only the gifts connected to the 'Annual Campaign' are shown.
Which report should the consultant implement?

A) GAU Allocations with Opportunity report type and filter on the Opportunity object for the Primary Campaign Source = 'Annual Campaign' and filter on the GAU Allocation object for General Accounting Unit = 'General Fund'
B) Opportunity report type with cross filter for Opportunities with GAU Allocations with filter on the cross filter for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund'
C) Opportunity report type with cross filter for Opportunities with GAU Allocations and filter on Opportunity object for the Primary Campaign Source = 'Annual Campaign' and on the GAU Allocations object for General Accounting Unit 'General Fund'
D) GAU Allocations with Opportunity report type and filter on the GAU Allocation object for Campaign = 'Annual Campaign" and General Accounting Unit = 'General Fund'


4. A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe.
Which two storage considerations should the consultant take into account before recommending an email platform?
Choose 2 answers

A) Subscribers must be synced as Leads and Campaign Members In NPSP.
B) Email subscribers' activities can be retained for a certain length of time.
C) Unsubscribed Leads should be deleted from Salesforce immediately.
D) Campaign Member records use less storage space than custom object records.


5. Which two scenarios should be included in a Salesforce-recommended V2MOM?

A) Objectives
B) Milestones
C) Metrics
D) Virtues
E) Vision


Solutions:

Question # 1
Answer: D
Question # 2
Answer: A
Question # 3
Answer: A
Question # 4
Answer: B,D
Question # 5
Answer: C,E

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