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HP HP2-H86 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Solution Positioning and Customer Engagement | - Articulating HP MPS value propositions - Engaging customers to identify print needs |
| Topic 2: Managed Print Services Basics | - Understanding Managed Print Services (MPS) - Benefits of MPS to customers and organizations |
| Topic 3: Product and Solution Knowledge | - Key differentiators in the HP A4 managed print offerings - Portfolio strengths including supplies and services |
| Topic 4: Sales and Consultative Skills | - Contractual selling and value articulation - Consultative selling techniques for print solutions |
| Topic 5: HP Managed Print Specialist Select Scope | - Key features of HP Managed Print solutions - HP MPS Select (A4) portfolio overview |
HP Managed Print Specialist Select 2019 Sample Questions:
1. What is SaaS?
A) Software as a Service
B) Solutions as a Service
C) Security as a Service
D) Simplicity as a Service
2. Which statement is true about HP JetAdvantage and how it innovates?
A) It dynamically gathers important cartridge information to deliver a simple gauge and automatically reorders supplies when needed.
B) You can receive a high financial kickback when your customers use it.
C) It has a unique development process that ensures seamless integration of hardware and solutions.
D) HP voluntarily designs and tests its products to meet guidelines for and eco-label standards.
3. in addition to hardware, what else must be included in an MPS solution to help the customer streamline their process? (Select two.)
A) mono PageWide technology A3 printers
B) services
C) supplies
D) HP Care Packs
E) flow MFPs for digital sending
F) color printers
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D,E |
